1. Who We Are & Domain Ownership
This Privacy Policy applies to BOM GOURMET COMERCIO VAREJISTA DE ALIMENTOS LTDA, a Brazilian limited liability company registered with the Federal Revenue Service under CNPJ 38.648.367/0001-99, located at Av. Anita Garibaldi, 6940, Cachoeira, Curitiba, PR, ZIP 82.220-000, Brazil.
The domain horsewood.life where this website is published is registered directly to and exclusively operated by BOM GOURMET COMERCIO VAREJISTA DE ALIMENTOS LTDA. The trade name shown throughout the website ("Bom Gourmet") corresponds to the official commercial name (nome de fantasia) registered for this legal entity in the Brazilian corporate registry. There is no franchise, licensing, resale, or third-party intermediation involved in the operation of this domain — it is our own institutional web presence, managed by our internal team.
We are the sole data controller for all personal information collected through this website and our in-store operations. This policy explains what data we collect, how we use it, and what rights you have over it in accordance with Brazil's General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018).
2. Information We Collect
We collect information you provide directly to us and certain data generated automatically when you use our website.
Information you provide:
- Name and email address when you fill out our contact form
- Phone number if you provide it voluntarily
- The content of messages you send us
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on each page
- Referring URL (the page that brought you to our site)
- Device and operating system information
We do not collect sensitive personal data such as health information, financial data, or government identification numbers through this website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries submitted through our contact form
- To improve our website and understand how visitors interact with it
- To fulfill legal and regulatory obligations applicable to our business
- To protect the security and integrity of our website and systems
We do not use your personal data for automated decision-making or profiling.
4. Legal Basis for Processing
Under Brazil's LGPD, we rely on the following legal bases to process your personal data:
- Consent — when you submit our contact form, you consent to us using your information to respond to your inquiry.
- Legitimate interest — for analytics that help us understand website performance, to the extent such interest does not override your rights.
- Legal obligation — when we are required by law to retain or share certain information.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
- Service providers — third-party companies that help us operate our website (e.g., hosting providers), who are contractually bound to handle your data securely and only for the purposes we specify.
- Legal requirements — when disclosure is required by Brazilian law or a valid court order.
- Business transfers — in the event of a merger, acquisition, or sale of all or part of our business assets, subject to standard confidentiality agreements.
All third parties with whom we share data are required to maintain the confidentiality and security of your information.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Contact form submissions are retained for up to 12 months. Website analytics data is retained in aggregated, anonymized form.
When data is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Access controls limiting data access to authorized personnel only
- Encrypted data transmission via HTTPS
- Regular review of security practices
- Compliance with applicable Brazilian data protection requirements under the LGPD
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you believe your data has been compromised.
8. Your Rights
Under the LGPD, you have the following rights regarding your personal data:
- Access — request confirmation of whether we process your data and obtain a copy of it
- Correction — request correction of incomplete, inaccurate, or outdated data
- Deletion — request deletion of your data, subject to legal retention obligations
- Portability — receive your data in a structured, machine-readable format
- Revocation of consent — withdraw consent at any time without affecting prior processing
- Opposition — object to processing based on legitimate interest
To exercise any of these rights, contact us at: nfe@supermercadobg.com.br. We will respond within 15 business days.
9. Cookies
Our website may use cookies — small text files stored on your device — to improve your browsing experience and collect anonymous analytics data. We use only functional and analytical cookies.
You can control or delete cookies through your browser settings at any time. Disabling cookies may affect certain website features but will not prevent you from using our contact form.
We do not use cookies for advertising or behavioral tracking purposes.
10. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:
- Email: nfe@supermercadobg.com.br
- Phone: +55 (41) 9504-0444
- Address: Av. Anita Garibaldi, 6940 — Cachoeira — Curitiba, PR — ZIP 82.220-000 — Brazil
We may update this Privacy Policy from time to time. The current version will always be available on this page, with the effective date indicated at the top.